CoHabits Support

Contact: support@cohabits.app

CoHabits is made by one person. Email is the only support channel, and replies usually take a few days.

Before you write

Including these makes a problem much faster to fix:

• your iPhone or iPad model and iOS version
• the CoHabits version (App Store → CoHabits, or the build number from TestFlight)
• what you did, what you expected, and what happened instead

Known limitations in the current version

These are known and do not need reporting:

• No sync. Household information lives on one device. Two people each have their own separate copy, and nothing passes between them. Invitations and sharing are not built yet.
• No export or backup. There is no way to get your information out of the app, and deleting something is permanent.
• No undo. Deletes take effect immediately, including deleting a whole household.
• Reminders cover tasks only. Events and project tasks do not produce notifications.

Reminders

Turn on Reminders and updates in Settings and CoHabits schedules a notification for each task with a future due date. If iOS has been told to block notifications for CoHabits, the switch says so and offers to open iOS Settings, because only you can change that there.

Reminders are scheduled on the device, so they work offline. They are also best-effort: iOS decides when a local notification is delivered, and it can be delayed. Do not rely on one for anything with a real consequence.

Accounts

An account is optional and the app works fully without one. It holds your identity — an email address — so the same person can reach the same account from more than one device, including a device. It does not sync your households, tasks or lists; nothing you enter leaves your device.

You can sign in with an email address or with Sign in with Apple. Either way the address is what identifies the account, which is why both routes end up in the same place.

If you hid your address from Apple, Apple gives us a @privaterelay.appleid.com address. It works fine, but it will not match an address you might type when signing in elsewhere. The app lets you attach your real address to the same account so the two do not become two accounts.

Codes not arriving? Check spam first. Codes expire after ten minutes and can only be used once, and there is a limit on how often one can be requested — if you have asked several times in a few minutes, wait a little and try again.

Deleting your account is in Settings → Account → Delete account. It is permanent and removes the account, the address and the stored Apple credential. It does not touch your households and tasks, which were never on our server — and it does not delete them from your device either.

Privacy and your data

Your households, tasks, lists, events and projects stay on your device and are never sent to us. The only thing that reaches a server we operate is your identity, and only if you create an account. See the privacy policy and the terms of service.

Because we hold no copy of your information, we cannot recover it for you if a device is lost or the app is deleted.

Reporting something urgent

If you find a security or privacy problem, email support@cohabits.app with "security" in the subject line and please give us a reasonable chance to fix it before sharing it publicly.